《Consumer Rights Directive》本身不规定 PDF 格式,但当相关业务以 PDF 为载体时,它的要求会直接落到文档上:内容是否完整、字段是否必要、能否外发、是否留存可追溯。本页摘录该法规关键条文原文,并逐条说明其对应的文档义务与处理方式。
以下条文摘自该法规官方文本,涉及与文档处理、信息留存或义务履行相关的内容:
Article 29 Reporting requirements 1. Where a Member State makes use of any of the regulatory choices referred to in Article 3(4), Article 6(7), Article 6(8), Article 7(4), Article 8(6) and Article 9(3), it shall inform the Commission thereof by 13 December 2013, as well as of any subsequent changes. 2. The Commission shall ensure that the information referred to in paragraph 1 is easily accessible to consumers and traders, inter alia, on a dedicated website. 3. The Commission shall forward the information referred to in paragraph 1 to the other Member States and the European Parliament. The Commission shall consult stakeholders on that information.
Article 15 Effects of the exercise of the right of withdrawal on ancillary contracts 1. Without prejudice to Article 15 of Directive 2008/48/EC of the European Parliament and of the Council of 23 April 2008 on credit agreements for consumers (20), if the consumer exercises his right of withdrawal from a distance or an off-premises contract in accordance with Articles 9 to 14 of this Directive, any ancillary contracts shall be automatically terminated, without any costs for the consumer, except as provided for in Article 13(2) and in Article 14 of this Directive. 2. The Member States shall lay down detailed rules on the termination of such contracts.
Article 23 Enforcement 1. Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive. 2. The means referred to in paragraph 1 shall include provisions whereby one or more of the following bodies, as determined by national law, may take action under national law before the courts or before the competent administrative bodies to ensure that the national provisions transposing this Directive are applied: (a) public bodies or their representatives; (b) consumer organisations having a legitimate interest in protecting consumers; (c) professional organisations having a legitimate interest in acting.
Article 10 Omission of information on the right of withdrawal 1. If the trader has not provided the consumer with the information on the right of withdrawal as required by point (h) of Article 6(1), the withdrawal period shall expire 12 months from the end of the initial withdrawal period, as determined in accordance with Article 9(2). 2. If the trader has provided the consumer with the information provided for in paragraph 1 of this Article within 12 months from the day referred to in Article 9(2), the withdrawal period shall expire 14 days after the day upon which the consumer receives that information.
Article 20 Passing of risk In contracts where the trader dispatches the goods to the consumer, the risk of loss of or damage to the goods shall pass to the consumer when he or a third party indicated by the consumer and other than the carrier has acquired the physical possession of the goods. However, the risk shall pass to the consumer upon delivery to the carrier if the carrier was commissioned by the consumer to carry the goods and that choice was not offered by the trader, without prejudice to the rights of the consumer against the carrier.
Article 22 Additional payments Before the consumer is bound by the contract or offer, the trader shall seek the express consent of the consumer to any extra payment in addition to the remuneration agreed upon for the trader’s main contractual obligation. If the trader has not obtained the consumer’s express consent but has inferred it by using default options which the consumer is required to reject in order to avoid the additional payment, the consumer shall be entitled to reimbursement of this payment. CHAPTER V GENERAL PROVISIONS
本页条文为官方文本的原文摘录,文档处理建议基于该法规实际命中的义务域生成,非通用模板套用。条文引用以官方最新有效文本为准。
免责声明:本页仅供文档处理作一般性参考,不构成法律意见、合规咨询或专业服务。具体适用请咨询具备资质的专业人士,并以届时最新有效的法律法规及官方解释为准。
关键词:Consumer Rights Directive、Consumer Rights DirectivePDF合规、PDF文档合规、欧盟法规、文档留存